Our team of highly trained Contact Centre Advisors provide reassurance and support to 75,000 vulnerable customers across the UK on a 24 hour, 365 day basis. We never forget that the customer is at the centre of everything that we do.
In addition, we provide out of hours support to a number of local authorities and are often at the forefront, dealing with local emergencies.
To be successful in this important role you will have experience in a care or customer service environment, be IT literate and used to working with Microsoft applications, be confident on the telephone and able to provide reassurance and an empathetic service to all our customers.
You will work with us on a casual, zero hours basis, providing support when we need it most and when you are available.
We offer all the benefits you would expect; a competitive salary, pension, and discount schemes. We care, we are trustworthy and we are visionary. If that is you too then join us. We are committed to equal opportunities and welcome applicants regardless of religious beliefs, political opinion, race, sex, marital status, age or disability. If you require assistance to participate in the recruitment process, for example due to disability, please contact the Recruitment Team on 01323 644422.